Brand new Elsevier titles will soon be added to Cyberlibris academic collection. Human resources management mavericks like Professor Nickson and Professor Tyson are about to join the fine list of HRM scholars whose work is available online in Cyberlibris.
ESSENTIALS OF HUMAN RESOURCES MANAGEMENT, Shaun Tyson, 2006
Essentials of HRM combines a commentary on organizational behaviour with an explanation of human resource management techniques, and also acts as an introduction to industrial relations. It will prove an invaluable aid to those studying for professional qualifications, such as Membership of the Institute of Personnel Management or the Diploma in Management Studies, and for students on general business or social service courses. Equally, the practising manager will find this book a useful and practical guide.
- integrates organizational behaviour, HRM systems, HRM policies, employment law and industrial relations in one all-embracing text, and offers
- Invaluable introductory guide for students, practitioners and those studying for professional qualifications, and is
- Updated with new case study material to support the topics raised and add practical insight
A sample chapter here.
HUMAN RESOURCES MANAGEMENT FOR THE HOSPITALITY AND TOURISM INDUSTRY, Dennis Nickson, 2006
Human Resource Management for the Hospitality and Tourism Industries takes an integrated look at HRM policies and practices in the tourism and hospitality industries. Utilising existing human resource management (HRM) theory and practice, it contextualises it to the tourism and hospitality industries by looking at the specific employment practices of these industries, such as how to manage tour reps or working in the airline industry.
It initially sets the scene with a broad review of the evidence of HRM practice within the tourism and hospitality industries. Having identified the broader picture, the text then begin to focus much more explicitly on a variety of HR policies and practices such as:
• Recruitment and selection: the effects of ICT, skills required specific for the industry and the nature of advertising
• Legislation and equal opportunities: illegal discrimination and managing diversity
• Staff health and welfare: violence in the workplace, working time directives, smoking and alcohol and drug misuse
• Remuneration strategies in the industry: the ‘cafeteria award’ approach, minimum wage and tipping
Human Resource Management for the Hospitality and Tourism Industries is illustrated throughout with both examples of best practice for prescriptive teaching and discussion, and international case studies to exercise problem solving techniques and contextualise learning. It incorporates a user friendly layout and includes pedagogic features such as: chapter outlines and objectives, HRM in practice – boxed examples, reflective review questions, web links’ discussion questions and further reading.
The book offers
- An integrated look at HRM policies and practices in the tourism and hospitality industries
- A comprehensive contextualisation of the nature of the
industries, the dynamics of service quality and the variety of HR
policies and practices, including a realistic treatment of training,
labour markets, employee relations and remuneration
- International examples showcase good practice in a variety of organisations, such as Prêt a Manger, Marriott and South West Airlines, as well as a number of examples of good practice in SMEs
A sample chapter here.